Shipping policy
Shipping Policy
At Lash Jewels, we aim to provide a smooth shopping experience with reliable shipping and secure packaging for every order.
Order Processing
All orders are processed within 1–3 business days. Once your order is confirmed, our team carefully prepares your jewellery for dispatch.
Order Confirmation
After placing an order, you will receive an email confirmation. Once your order ships, tracking details will be sent to your registered email address.
Shipping Time
- Domestic orders across India are delivered within 3–7 business days.
- Delivery times may vary for remote locations.
Shipping Charges
We offer Free Shipping across India on all prepaid orders unless stated otherwise during promotional campaigns.
Secure Packaging
All jewellery items are packaged securely to ensure safe delivery.
Order Tracking
Once shipped, a tracking number will be shared via email so you can monitor your delivery.
Returns & Exchanges
Return Eligibility
- Return request must be made within 7 days of delivery.
- Item must be unused and returned with original packaging.
- Original invoice must be provided.
Exchange Policy
Products can be exchanged for another item of equal or higher value.
Non-Returnable Products
- Customized jewellery
- Items showing signs of wear
- Products returned without invoice
Contact Information
Lash Jewels
Office No C Gokul Building Basement,
Pipla Sheri, Mahidharpura,
Surat, Gujarat - 395003
Email: lashjewels17@gmail.com